Shipping policy
Shipping Policy
Orders are processed and shipped from Canada.
Processing Times
We aim to prepare and dispatch orders within 2–3 business days. During launches, holidays, or periods of unusually high order volume, processing may take slightly longer.
Shipping Rates
Available shipping options and rates are shown at checkout before you complete your purchase.
Delivery Times
Delivery estimates shown at checkout begin once your order has been dispatched. These are estimates and may be affected by carrier delays, weather, holidays, customs, or other circumstances outside our control.
Tracking
Where tracking is available, you’ll receive tracking information by email once your order has shipped.
Incorrect Addresses
Please check your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at support@thatfeelingof.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us at support@thatfeelingof.com with your order number and photos of the issue so we can help.
Questions about shipping? Contact us at support@thatfeelingof.com.